Frequently Asked Questions

  • We proudly provide rental services in Delaware, Maryland, New Jersey, New York, Pennsylvania and Washington, D.C.

    For Event Management, Design or Day-Of Coordination, we travel to you! Travel fees will be applied.

  • As outlined in our terms of service, no refunds will be given outside of the cancellation period.

    Extenuating circumstances may be considered for a partial refund.

  • To confirm your services, a 50% deposit is required. Services will not be confirmed without a deposit.

  • Yes! You can add any event elements that are in stock and available up to 24 hours before your event. Payment will be required in full at the time of addition.

    For additional service hours on a rental, hours may be added on the day of the event so long as they are available. Extension requests must be provided at the time of set up.

  • All services are subject to a 25% labor and delivery fee and include the following:

    Set Up

    Breakdown

    Friendly, Timely and Professional Event Staff

  • Yes! We are happy to work with you to adhere to all venue regulations. Please let us know these regulations at the time of booking.

    Failure to confirm these regulations may result in an additional fee.

  • Of course! We encourage you to share inspiration and designs you've seen before. To make your event design truly unique to you, we'll enhance different details to make your moment one of a kind.

  • Yes! Per request, we are happy to provide our Certificate of Insurance to any vendors who require it.

  • Yes! We have an array of trusted vendors that we can gladly connect you with for DJ, Photography, Videography, Event Design and Photobooth services.

Have additional questions? Contact us at info@yourmomenteventdesign.com.

We’ll gladly assist you!